Overview
Maltese Sutlery does not offer offer refunds and does not accept returns or exchanges (except in rare cases approved at my discretion). If something happens to your leather work item by use of normal daily wear and tear, I will do my best to repair it at no charge to you. Worn or broken stitching, popped rivets, or broken straps can all be fixed.
I do sell many sundry items which I get through a number of other vendors. These include, armor, knives, horn and wood spoons, canvas bags and other small kit items. Since I do not make these myself I will offer an exchange only on these items. To clarify the exchange is only applicable to items that fail or break under normal use only. If I have a replacement item in stock I will gladly exchange it. IF your item is not in stock, I can order a replacement and will let you know when it arrives and either arrange shipping or delivery. I offer the same exchange policy as most modern retailers which is 30 days. If you have had you item longer than 30 days then I cannot offer an exchange or replacement.
Quality and Color
All of my leather goods are hand made using the best leathers and dyes, as well as period recreated buckles, mounts and strap ends. That being said some variation in colors and leather may vary slightly when viewing items online
Need help?
Contact us at {email} for questions related to refunds and returns.